Track123 Order Tracking

Name: Track123 Order Tracking
Brand: Track123
Rating: 4.9 (1341 reviews)

Pricing: Free plan available. Free trial available.
Rating: 4.9 (1,341)
Developer: Track123

View demo store

Track123 creates breathtaking tracking pages that reduce WISMO tickets and boost brand loyalty.

Go beyond basic order tracking with rich, customizable tracking pages and branded emails that boost customer engagement and loyalty. Centralize shipment data from multiple carriers in one platform, with real-time updates and estimated delivery dates. Enhance your customers’ post-purchase experience with Apple Wallet tracking, and boost sales with AI-powered product recommendations. Reduce WISMO tickets, drive repeat sales, and enjoy easy onboarding with this all-in-one eCommerce solution.

Sync real-time order updates and send automated emails to reduce WISMO tickets.
Recommend products and show estimated delivery dates to increase store sales.
Enable dropshipping mode to hide all China info for dropshipping stores.
Access shipment analytics for deeper insights and data-driven decisions.
Auto-sync tracking to PayPal and integrate seamlessly with Klaviyo and more.

Popular with stores like yours: Based in United States

Highlights: Use directly in Shopify admin; Works with the latest themes

Languages

English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, Spanish, Portuguese (Portugal), Turkish, Russian, Dutch, Swedish, Polish, and Arabic

Works with

Checkout
Customer accounts
Shopify Flow
Klaviyo
Dsers CJ Dropshipping
Bing Microsoft Translator
Paypal&Stripe
Apple wallet
Royal Mail

Pricing

STARTER

Free

50 orders/month
Real-time sync & tracking
Branded & multilingual tracking pages
Shopify native email notification
Product recommendations widget
Dropshipping mode
Order status page widget
Basic analytics

GROWTH

$9 / month

or $84/year and save 22%

$0.05 per extra order

300 orders/month
Apple wallet tracking
Custom shipping notifications
Custom shipping status
PayPal & Stripe integration
Advanced analytics
Export shipment data

7-day free trial

ADVANCED

$49 / month

or $468/year and save 20%

$0.05 per extra order

2000 orders/month
Estimated delivery time
Auto-translate shipment details
Product recommendation (AI powered)
Klaviyo, Omnisend integration
Slack, Gorgias integration
Webhooks for developer
Remove the Track123 branding

7-day free trial

ENTERPRISE

$699 / month

or $6,708/year and save 20%

$0.05 per extra order

60,000 orders/month
All features, plus:
Custom carrier/platform integration
Dedicated onboarding support
Dedicated CS manager

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,341)

Overall rating

4.9

Counts per rating level

94% of ratings are 5 stars
1.3K
3% of ratings are 4 stars
46
1% of ratings are 3 stars
11
0% of ratings are 2 stars
3
1% of ratings are 1 stars
18

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for its customizable design and seamless store integration. It's praised for reliable performance, affordable pricing, and features like synchronized PayPal tracking. The setup is straightforward, enhancing user experience, while the support team is noted for their responsiveness. Comprehensive tracking with real-time updates across multiple carriers reduces customer inquiries, improving the shopping experience and positively impacting business operations.

November 27, 2025

Track123 has been an absolute lifesaver for tracking my shipments. The app is incredibly easy to use, updates are fast and accurate, and it supports packages from so many carriers all in one place. I no longer have to jump between different websites just to see where my orders are — everything is neatly organized in one app.

What truly sets Track123 apart, though, is their lovely customer support team. They are kind, patient, and genuinely care about helping you. Any question or issue I’ve had was handled quickly and professionally, and with such a friendly attitude. It’s rare to find both a great app and such amazing people behind it.

Levaxco

Greece

7 months using the app

Edited November 25, 2025

I initially experienced some issues with the PayPal tracking sync and the in-app support chat not working. However, the Track123 team reached out quickly and helped me resolve everything.

Their support was patient, proactive, and genuinely committed to fixing the problem. Now the app is working smoothly, and the PayPal sync feature is functioning correctly.

Thank you to the team for the great assistance! I appreciate your effort, and I’m happy to update my review to 5 stars.

1lovebaby

United States

5 months using the app

Track123 replied November 18, 2025

Hi there,

Thank you for reaching out, and sorry for the inconvenience caused.

Regarding the PayPal auto-sync issue, we’ve checked the logs on our side and found that the PayPal API returned the following error:

“Provided Transaction ID Is Not A Seller Transaction.”

This usually indicates that the transaction ID submitted to PayPal does not belong to the seller’s PayPal account. Could you please double-check whether the PayPal account you connected in our app is the same one used to receive payments in Shopify?

At the same time, we are also verifying whether Shopify has recently made any changes on their PayPal integration side that could affect this flow. Since many of our customers are currently connected to PayPal and syncing tracking numbers successfully, we believe this may be a non-typical, account-specific issue. We will continue monitoring this closely.

About the issue where the chat window could not be used.

We understand how frustrating this must be. Our in-app chat is provided by Intercom, and all system monitoring currently appears normal.

If possible, could you please share a screenshot or short video of the issue? This would greatly help us identify what happened.

Additionally, we’ve included our WhatsApp contact in the email so you can reach us directly if the in-app chat remains unavailable:

We’re here to help and will resolve this for you as quickly as possible.
Thank you again for your patience, and we look forward to hearing from you.

Best regards,
Alex
Track123 Support Team

December 12, 2025

Track123 has been an absolute game-changer for my store. The setup was quick, the interface is clean, and it integrates perfectly with Shopify. It has definitely reduced the number of “Where is my order?” messages we receive.

The customization options are great too — I was able to match the tracking page to my brand in just a few minutes. Everything works smoothly, and the app runs without any issues.

LED Addict

South Africa

2 months using the app

Support

App support provided by Track123.

Resources

FAQ

Tutorial

Developer

Track123

Website

1810 E Sahara Ave Ste 212, Las Vegas, NV, 89104, US

Launched

January 12, 2022 · Changelog

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

Customers

Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
Store owner

Name, email address, phone number, physical address
Content providers

Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, marketing, Online Store

View customers

Customer data
View products

Products, product listings, or collections
Edit orders

All order details, merchant managed fulfillment, third-party fulfillment, order fulfillments, or shipping information
Edit marketing

Marketing events
Edit your Online Store

Script tags in your Online Store, pages on your Online Store, theme, or Online Store page content on a path controlled by the app
Edit other data

Locales or Online Store navigation