Track123 Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Get ahead of shipping issues, brand your order tracking experience, and reconvert shoppers.
Track123 Order Tracker makes it effortless to create a breathtaking tracking page. Use the shipment analytics dashboard to analyze carrier performance and make better decisions. Reduce customer anxiety and build anticipation with order status notifications. Drive incremental revenue by cross-selling shoppers with product recommendations. Hide Chinese origin information and Chinese carriers for dropshipping, no more WISMO tickets.
- Order lookup with branded tracking page, auto-emails triggered by order status.
- Enable dropshipping mode to hide Chinese origin and carrier in tracking details.
- Auto sync Paypal tracking, show Estimated Delivery Date and prevent WISMO calls.
- Boost sales with personalized product recommendations while track your orders.
- Powerful analytics to get insights in track and trace performance.
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English, Chinese (Simplified), Chinese (Traditional), French, German, Italian, Spanish, Portuguese (Portugal), Turkish, Russian, Dutch, Swedish, Polish, and Arabic
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Klaviyo
- Dsers CJ Dropshipping
- Bing Microsoft Translator
- Paypal&Stripe
- Apple wallet
- Royal Mail
Categories
Tracking
Notifications
Labels and packaging
Pricing
STARTER
Free
- 50 orders/month
- Real-time sync & tracking
- Branded & multilingual tracking pages
- Shopify native email notification
- Product recommendations widget
- Dropshipping mode
- Order status page widget
- Basic analytics
GROWTH
$9 / month
or $84/year and save 22%
$0.05 per extra order
- 300 orders/month
- Apple wallet tracking
- Custom shipping notifications
- Custom shipping status
- PayPal & Stripe integration
- Advanced analytics
- Export shipment data
7-day free trial
ADVANCED
$49 / month
or $468/year and save 20%
$0.05 per extra order
- 2000 orders/month
- Estimated delivery time
- Auto-translate shipment details
- Product recommendation (AI powered)
- Klaviyo, Omnisend integration
- Slack, Gorgias integration
- Webhooks for developer
- Remove the Track123 branding
7-day free trial
ENTERPRISE
$699 / month
or $6,708/year and save 20%
$0.05 per extra order
- 60,000 orders/month
- All features, plus:
- Custom carrier/platform integration
- Dedicated onboarding support
- Dedicated CS manager
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,130)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing customer service with real-time order tracking updates, which also reduce customer inquiries. It's praised for easy integration with Shopify, multiple carriers, and customizable tracking pages. The analytics feature offers valuable shipment insights. Noted for its user-friendly and reliable performance, the support team is responsive and efficient. Accessible to all technical levels, it includes a free plan, making it ideal for new or small businesses.
I’ve had a great experience using the Track123 app for my Shopify store. Recently, I ran into an issue where I couldn’t open the app directly, but their support team was quick and helpful in resolving the problem. The Track123 app is an essential tool for our business, and I’m glad everything is working smoothly again.
We’ve been using Track123 for years and it’s been excellent. The app is easy to set up, works reliably, and really improves the customer experience by providing clear order tracking. The support team is outstanding—special thanks to Kaye for always being incredibly helpful and responsive. Highly recommended!
The app itself works well and has great potential. We initially ran into issues with product recommendations and DNS verification, and at first the support process was frustrating with a lot of back-and-forth that didn’t resolve the problem.
That said, everything has now been fixed and is working as expected. The app is performing solidly, and we’re glad to see the improvements. If support continues building on this progress with clearer, more direct communication, this could easily become one of the strongest apps in its category.
Hi there,
This is Alex, Customer Success Manager at Track123. I’d like to sincerely apologize for the frustration you experienced with our support, and thank you for taking the time to share such detailed feedback. We completely understand how disappointing it must have felt to not receive clear and effective answers when you needed them most.
I want to confirm that both of the issues you raised have now been fully resolved:
1. The product recommendation problem has been fixed.
2. The email verification via DNS has also been completed successfully.
Beyond resolving the technical issues, we take your feedback very seriously, and your experience has shown us where we must do better. We are already working on improving our training and customer service processes so that our support team can provide faster, clearer, and more effective solutions going forward.
We also understand how frustrating a poor customer experience can be. That’s why we’ve sent you a separate email with a proposed solution, and we truly hope it meets your expectations.
Best regards,
Track123 Team
Support
App support provided by Track123.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, marketing, Online Store
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View customers
Customer data
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View products
Products, product listings, or collections
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Edit orders
All order details, merchant managed fulfillment, third-party fulfillment, order fulfillments, or shipping information
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Edit marketing
Marketing events
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Edit your Online Store
Script tags in your Online Store, pages on your Online Store, theme, or Online Store page content on a path controlled by the app
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Edit other data
Locales or Online Store navigation
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