Trustoo AI Product Reviews App

Trustoo AI Product Reviews App

Pricing
Free plan available. Free trial available.
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes
Rating
4.9 (1,446)
Developer
Channelwill

Use AI to extract insights, collect photo & video reviews, engage customers, and build brand trust.

Trustoo from Channelwill is a fully customizable review solution. Automated review growth, including photo & video reviews, boosts quantity and quality without manual effort. Data-driven analysis and AI optimization help merchants extract insights and increase conversions. Multi-channel collection and brand-focused display showcase reviews in engaging widgets, enhancing brand image and attracting customers. 24/7 multilingual support included.

Trustoo from Channelwill is a fully customizable review solution. Automated review growth, including photo & video reviews, boosts quantity and quality without manual effort. Data-driven analysis and AI optimization help merchants extract insights and increase conversions. Multi-channel collection and brand-focused display showcase reviews in engaging widgets, enhancing brand image and attracting customers. 24/7 multilingual support included. more
  • Display reviews in beautiful widgets, visual editing page for quick use.
  • Auto-translate reviews in multi-language and unlimited translation
  • Collect reviews via QR codes, WhatsApp, Amazon and other platforms.
  • Send automatic review request emails, show discounts for adding a photo
  • AI Insights: Summarize key points and smartly sort high-value reviews
Popular with stores like yours
Based in United States
Highlights
Use directly in Shopify admin
Works with the latest themes

Languages

French, English, Spanish, Italian, Japanese, Portuguese (Brazil), Chinese (Simplified), German, Dutch, Portuguese (Portugal), Czech, Danish, Norwegian (Bokmål), Polish, Finnish, Swedish, Turkish, Thai, Chinese (Traditional), and Korean

Works with

Pricing

Free

Free

  • 50 orders request
  • Import 20 reviews per product
  • Show 6 reviews per product
  • Discount code
  • Instagram feed
  • Chat support

Starter

$11.99 / month

or $115.10/year and save 20%

$5 per additional 100 orders.

  • 200 order requests
  • Show unlimited reviews
  • Branded email templates
  • Google snippet
  • Reply reviews
  • Webp images Opt

7-day free trial

Growth

$29.99 / month

or $287.90/year and save 20%

$5 per additional 100 orders.

  • 500 order requests
  • Auto reviews
  • Google shopping
  • Product grouping
  • Checkout reviews
  • Video reviews
  • Q&A

7-day free trial

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (1,446)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its user-friendly setup and interface, which simplifies importing reviews and customizing widgets. They appreciate the automated review requests and customizable display options that enhance site aesthetics and engagement. The app's reliable performance, multilingual support, and professional widget designs are noted for boosting customer trust and potentially increasing sales.

December 8, 2025

App has one functionality, and it is not working. My SEO score dropped because of this app not works.

When i open Google Search Console, i can see fluctions at Review Snippet. Even if i am using the most expensive package of this app, review snippet not working correctly.

Not recommend

back-lava
Germany
6 months using the app
Channelwill replied December 12, 2025

Hallo back-lava,

ich bin Joey, Ihr Account Manager bei Trustoo. Ich wollte mich persönlich bei Ihnen melden, da ich gerade Ihre Nachricht und die erwähnten Probleme gesehen habe. Es tut mir aufrichtig leid, dass meine Antwort so spät kommt — mein Großvater ist vor ein paar Tagen verstorben, und ich musste ein paar Tage frei nehmen, um bei meiner Familie zu sein. Ich war nicht im Büro und es tut mir sehr leid, dass ich mich nicht früher bei Ihnen melden konnte.

Ich kann Ihren Frust vollkommen nachvollziehen. Sie wollten, dass die Sternebewertungen korrekt angezeigt werden, und als es nicht funktioniert hat, muss es sich angefühlt haben, als hätten Sie für etwas bezahlt, das nicht funktioniert. An Ihrer Stelle würde ich mich genauso fühlen. Es tut mir wirklich leid, dass das passiert ist und welche Unannehmlichkeiten es Ihnen bereitet hat.

Um dies auszugleichen, möchte ich Ihnen die Rückerstattung für dieses Monatsabo anbieten. Da die Rechnung für Dezember noch nicht belastet wurde, können wir keine direkte Rückerstattung vornehmen, aber ich kann App-Guthaben auf Ihr Shopify-Konto anwenden. Dieses Guthaben wird automatisch Ihre Dezember-Rechnung ausgleichen, sodass Sie für den kommenden Monat nichts bezahlen müssen.
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Bezüglich der von Ihnen erwähnten Probleme — der Anzeige der Google-Sternebewertungen sowie der Sterne auf Ihrer Startseite und auf den Kategorieseiten — hat unser R&D-Team beide Probleme vor zwei Tagen behoben. Könnten Sie bitte bei Gelegenheit überprüfen, ob alles korrekt angezeigt wird? Wir werden die Situation weiterhin genau beobachten, um ein erneutes Auftreten zu vermeiden.

Könnten Sie mir bitte mitteilen, ob die Lösung mit dem App-Guthaben für Sie in Ordnung ist?
Da ich mir nicht sicher bin, ob meine Antworten über Shopify Ihr Postfach zuverlässig erreichen, habe ich Ihnen zusätzlich eine separate E-Mail von joey.wen@channelwill.net
gesendet. Es wäre großartig, wenn Sie direkt auf diese E-Mail antworten könnten. Vielen Dank.

Mit freundlichen Grüßen
Joey

October 12, 2025

Shen was very helpful in explaining the Trustoo review app and the difference between the various options and the features they have which helped us choose the correct plan for our business.

Trustoo is a great app that makes it easy get reviews as a business owner and leave reviews as a customer.

TOOSA
Canada
About 2 months using the app
November 30, 2025

This review app has every single feature you could want to start and they have great communication, quick to respond and it is very easy to setup.

Polair
United States
About 3 years using the app

Support

App support provided by Channelwill.

Developer

Channelwill

8 The Green Ste A, Dover, DE, 19901, US

Launched

January 13, 2022

Data access

This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .

View personal data:

Customers, store owner, content providers

  • Customers

    Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie

  • Store owner

    Name, email address, phone number, physical address

  • Content providers

    Email address, IP address, browser and operating system

View and edit store data:

Customers, products, orders, discounts, store analytics, Online Store

  • Edit customers

    Customer data or browsing behavior

  • Edit products

    Products, publications of products on sales channels, or collections

  • Edit orders

    All order details for the last 60 days

  • View and Sync Discounts

    Discount codes and promotions

  • Edit store analytics

    Pixels

  • Edit your Online Store

    Theme or pages on your Online Store

  • View other data

    Locales

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