Reputon Customer Reviews App
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Send emails asking for reviews on Google, Trustpilot, Facebook, etc. Redirect negative feedback.
Get more reviews on 3rd party review platforms. We support Google reviews, Facebook reviews, Trustpilot reviews, Sitejabber, Yelp, Etsy reviews, and many others. Send follow-up emails asking for reviews when your customers receive their orders. Redirect unhappy users to a private feedback form. Use AI-PERSONALIZATION in email templates. Add a RATE US widget to your storefront. Send emails to PAST ORDERS.
- NEW! Add coupons to get more reviews on Google, Trustpilot, Sitejabber, etc.
- Avoid bad reviews. Redirect angry users to a custom feedback form.
- NEW! Add a RATE US widget to your storefront.
- Send review requests to past orders up to 2 months old.
- NEW! Email analytics; AI-personalized follow-up emails
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Checkout
- Customer accounts
- Shopify Flow
- google reviews
- facebook reviews
- AfterShip
- Trustpilot
Categories
Campaign types
Managing campaigns
Display options
Ways to collect reviews
Pricing
Beginner
Free
- Up to 50 emails / month
- Customizable email templates
- Multiple review links
- Flexible email triggers
- Bad reviews filter
- Email stats
Lite
$9.99 / month
- Up to 150 emails / month
- + All Beginner plan features
- HTML email editor
- Import from .CSV
- Sending time option
- Skip POS orders option
Standard
$24.99 / month
- Up to 500 emails / month
- + All Lite plan features
- Sending frequency option
- Email blacklist
- Order delivered/Order tag email trigger
Advanced
$49.99 / month
- Up to 1500 emails / month
- + All Standard plan features
- Aftership integration
- VIP customer support
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (872)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly value this app for its ability to automate the collection and display of customer reviews from platforms like Google and Facebook. It simplifies the process of encouraging positive feedback and addressing negative comments privately, enhancing both conversions and public perception. Features such as targeted review platform directing, follow-up emails, and customizable displays are effective. The app is also noted for its user-friendly interface, reliable performance, and responsive customer support.
Extra-long and durable yet soft. As a tall woman I found it easier to work out with the size. My husband loves the size! The mat easily rolls up and placed into the sling carrier. The sling strap sits nicely on the shoulder and adjustable to hip length. Traveling with this was great! Used it in a Yoga Studio, at a Beach Yoga event, in my hotel room and of course at home! I added some water from a spray bottle that added more of a grip until I started sweating! According to the insert the mat is Naturally Antimicrobial and easy to wipe clean with water.
We've been using Reputon for our Shopify store for a few months now, and it's been an absolute game-changer. The app makes it incredibly easy to collect and showcase customer reviews from platforms like Google, Trustpilot, Yelp, and Facebook, helping us build instant credibility with new visitors.
The setup was quick and intuitive, and the dashboard is user-friendly, even for non-tech-savvy users. What we love most is the automation – it reaches out to our customers post-purchase and directs happy buyers to leave reviews, while giving us a chance to address any negative feedback privately. This has significantly improved our online reputation and customer satisfaction.
Since installing Reputon, we've seen a noticeable increase in conversions and a boost in positive public reviews. The customer support team is also super responsive and helpful whenever we have questions.
If you're serious about building social proof and trust on your Shopify store, Reputon is an essential tool. Highly recommended!
Reputon review app has been working really well for me. I like that it allows you to direct customers to review you on Trustpilot, etc. It also nice that you can set it up so it sends customers a second email if they haven't given you a review yet. Also, I recently appreciated that Reputon avoided posting an unwarranted negative review that a customer gave. The customer wanted to blame me for the slow delivery from their post office. Thankfully Reputon avoided this review which could have had a negative impact on my shop which is still in the early stages of growth.
Support
App support provided by Reputon.
Resources
Launched
September 26, 2018
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