Parcel Panel Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 5.0 (2,013)
- Developer
- Channelwill
Featured images gallery
ParcelPanel by Channelwill: reduce WISMO tickets, foster customer loyalty, and drive more sales.
Track my orders in real-time and resolve exceptions before customers complain. Automatically send shipping notifications to keep them informed. Create a branded, multilingual order lookup page with rich customizations—no more “Where is my order?” questions. Boost sales with a smart upsell system. Access powerful analytics and optimize your shipping solutions. Hide all Chinese origin details with 1 click—perfect for dropshipping. Need help? Contact us via live chat or email, available 24/7.
- Track your orders & last-mile delivery, sync shipping info to PayPal tracking.
- Engage customers with ParcelPanel notifications when order status updates.
- Branded tracking page with estimated delivery dates and more—reduce WISMO calls.
- Hide all Chinese origin details with 1 click, perfect for dropshipping business.
- Smart upsell system, shipping protection, powerful analytics, and 24/7 support.
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
German, English, Spanish, French, Chinese (Simplified), Italian, Chinese (Traditional), Swedish, Dutch, Portuguese (Brazil), Czech, Danish, Finnish, Japanese, Korean, Norwegian (Bokmål), Polish, Thai, Turkish, Portuguese (Portugal), and Norwegian
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Loox
- Klaviyo
- Judge.me
- PageFly
- Gorgias
- Yotpo
Categories
Tracking
Notifications
Labels and packaging
Pricing
Free
Free
- 20 orders/month
- Access 1,500+ carriers
- Real-time sync & tracking
- Branded & multilingual tracking page
- Smart dashboard
- Dropshipping mode
- Basic analytics
- Tailored for Shopify
Essential
$11 / month
or $108/year and save 18%
$0.05 per additional quota
- 200 orders/month
- AI product recommendations
- Post-purchase EDD
- Custom shipment status
- Shipping notifications
- Discount upsell
- Shipping protection
- Advanced analytics
7-day free trial
Professional
$59 / month
or $564/year and save 20%
$0.05 per additional quota
- 2,000 orders/month
- Auto-translate tracking details
- Pre-purchase EDD
- CSV & PDF export
- Klaviyo, Gorgias, and Yotpo integrations
- Zendesk, PayPal integrations, and more
- API & Webhooks
- Remove ParcelPanel branding
7-day free trial
Enterprise
$479 / month
or $4,548/year and save 21%
$0.05 per additional quota
- 25,000 orders/month
- Dedicated tracking channel
- Custom integrations
- Customer success manager
- Dedicated onboarding manager
- Dedicated priority support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (2,013)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for enhancing the tracking experience, noting a decrease in customer inquiries due to improved order status communication. It's easy to set up, integrates seamlessly with Shopify, and features customizable tracking pages. The interface is clean, and tracking is efficient. Many also use it with email automation tools to improve customer communication. The app's reliability and exceptional customer support are frequently praised.
parcelpanel is literally the go-to app if you want to an app to give customers accurate real time updates without overpaying. it really did help our business with the seamless integration and the automated e-mails to our customers. Thank you Guys!
Parcel Panel has been a game-changer for our Shopify store! The app is reliable, easy to set up, and provides a seamless tracking experience for our customers. What really stands out is their customer support — fast, friendly, and genuinely helpful every time we’ve had a question or needed assistance. Highly recommend if you're looking for a solid tracking solution with top-tier service!
We have been using the app for a few weeks now and finding it generally a very useful tool. I had to persevere with Customer service to get them to hear my issue - some tracking numbers not pulling first-mile tracking info -but once they understood they were very helpful and fixed my issue quickly and efficiently.
Support
App support provided by Channelwill.
Or visit their support portalData access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner, content providers
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
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Content providers
Email address, IP address, browser and operating system
View and edit store data:
Customers, products, orders, marketing, store analytics, Online Store
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View customers
Browsing behavior or customer data
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Edit products
Products, product listings, inventory, or collections
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Edit orders
Order fulfillments, merchant managed fulfillment, all order details, third-party fulfillment, or shipping information
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Edit marketing
Marketing events
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Edit store analytics
Pixels
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Edit your Online Store
Theme, Online Store page content on a path controlled by the app, or pages on your Online Store
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Edit other data
Locales, locations, or Online Store navigation
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