Parcel Panel Order Tracking
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
- Pricing
-
Free plan available. Free trial available.
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
- Rating
- 5.0 (1,864)
- Developer
- Channelwill
Featured images gallery
ParcelPanel by Channelwill: reduce WISMO tickets, foster customer loyalty, and drive more sales.
Track my orders in real-time and resolve exceptions before customers complain. Automatically send shipping notifications to keep them informed. Create a branded, multilingual order lookup page with rich customizations—no more “Where is my order?” questions. Boost sales with a smart upsell system. Access powerful analytics and optimize your shipping solutions. Hide all Chinese origin details with 1 click—perfect for dropshipping. Need help? Contact us via live chat or email, available 24/7.
- Track your orders & last-mile delivery, sync shipping info to PayPal tracking.
- Engage customers with ParcelPanel notifications when order status updates.
- Branded tracking page with estimated delivery dates and more—reduce WISMO calls.
- Hide all Chinese origin details with 1 click, perfect for dropshipping business.
- Smart upsell system, shipping protection, powerful analytics, and 24/7 support.
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
German, English, Spanish, French, Chinese (Simplified), Italian, Chinese (Traditional), Swedish, Dutch, Portuguese (Brazil), Czech, Danish, Finnish, Japanese, Korean, Norwegian (Bokmål), Polish, Thai, Turkish, Portuguese (Portugal), and Norwegian
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Loox
- Klaviyo
- Judge.me
- PageFly
- Gorgias
- Yotpo
Categories
Tracking
Notifications
Labels and packaging
Pricing
Free
Free
- 20 orders/month
- Access 1,500+ carriers
- Real-time sync & tracking
- Branded & multilingual tracking page
- Smart dashboard
- Dropshipping mode
- Basic analytics
- Tailored for Shopify
Essential
$11 / month
or $108/year and save 18%
$0.05 per additional quota
- 200 orders/month
- AI product recommendations
- Post-purchase EDD
- Custom shipment status
- Shipping notifications
- Discount upsell
- Shipping protection
- Advanced analytics
7-day free trial
Professional
$59 / month
or $564/year and save 20%
$0.05 per additional quota
- 2,000 orders/month
- Auto-translate tracking details
- Pre-purchase EDD
- CSV & PDF export
- Klaviyo, Gorgias, and Yotpo integrations
- Zendesk, PayPal integrations, and more
- API & Webhooks
- Remove ParcelPanel branding
7-day free trial
Enterprise
$479 / month
or $4,548/year and save 21%
$0.05 per additional quota
- 25,000 orders/month
- Dedicated tracking channel
- Custom integrations
- Customer success manager
- Dedicated onboarding manager
- Dedicated priority support
7-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (1,864)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its transformative order tracking capabilities, noting it significantly reduces customer inquiries by providing clear, real-time shipping updates. It's praised for its ease of use, customization options, and smooth Shopify integration. Features like automated notifications and a user-friendly interface are particularly valued. The app's performance and responsive customer support are also frequently commended.
I've been using this tracking app for a while now, and I’m really impressed with the improvements I've seen recently. The features keep getting better, and it’s clear the developers are actively working to enhance the experience.
One thing I really appreciate is the customer support — it's fast, responsive, and genuinely helpful whenever I need assistance.
As a seller, tools like this make a big difference in creating a smooth and professional experience for our customers. Please keep up the great work and continue upgrading the app — we rely on it to deliver the best service possible.
Thanks again for the support and for building such a useful app!
This app works flawlessly and has all the features we need to collect and showcase reviews beautifully. The UI is clean, fast, and easy to use. What really stood out, though, is the support — incredibly fast, kind, and helpful. They handled everything professionally and even went the extra mile to tweak things just the way we wanted. Huge thanks to the team — you’ve definitely earned a loyal user!
Absolutely Ridiculous. Hidden Fees That Cost Me $8,000 Without Warning
If you’re thinking about using Parcel Panel, don’t. This app ended up charging me nearly $8,000 in usage fees. There was no clear warning, no real-time notice, and no safeguard to stop this from happening.
Unless you want to get blindsided with thousands in hidden fees, stay far away.
Hi There,
Hope you are doing well.
Thank you very much for sharing your feedback with us. Our team takes your comments very seriously, and we’d like to address your concerns as follows:
We’d like to assure you that our payment policy fully complies with Shopify’s policy, and there have been no violations. Regarding the $8,000 usage fee you mentioned, we will conduct a thorough investigation and provide you with a detailed response via email. If any overcharge is confirmed, we will certainly issue a refund.
Concerning the email notification issue, our technical team has verified that the emails were indeed sent from our system. However, it’s possible that they were blocked by your email service provider, which may have prevented delivery. We sincerely apologize for any inconvenience this may have caused.
To ensure clarity, we will send you a comprehensive breakdown of your additional quota usage via email, along with our proposed solution to resolve this matter.
We truly appreciate your patience and support throughout this process. Please know that we’re committed to working with you to address and resolve these issues.
If you have any further questions or concerns, don’t hesitate to reach out.
Best regards,
Parcel Panel Support Team
Support
App support provided by Channelwill.
Or visit their support portalFeatured in
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