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AI marketing and customer service automation for email marketing, SMS, and WhatsApp to grow faster.
Go beyond the basics with Klaviyo’s AI-first B2C CRM. Klaviyo syncs Shopify data in milliseconds so every message and insight reflects what’s happening in your store right now. Unify data from 350+ integrations and boost marketing performance with campaigns, smart segmentation, and automated workflows from Klaviyo’s AI Agents. Over 117k brands use Klaviyo and Shopify to grow faster with personalized emails, SMS, WhatsApp messages, and AI customer service tools that turn browsers into buyers.
- Unify and activate real-time data from Shopify and 350+ apps across the journey
- Use Marketing Agent to read your site and build launch-ready on-brand campaigns
- Create AI-powered segments and flow triggers using historical and real-time data
- Drive conversions with personalized email, SMS, WhatsApp, mobile push & pop-ups
- Turn service moments into shopping moments with Customer Hub and Customer Agent
- Popular with stores like yours
- Based in United States
Languages
English, French, Spanish, German, Portuguese (Brazil), Korean, Italian, Polish, Swedish, and Dutch
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Aftership
- Gorgias
- Meta Advertising
- Recharge
- TikTok Advertising
- Typeform
Categories
Campaign types
- Email campaigns
- SMS campaigns
- Push notifications
- Newsletters
- Pop-ups
- Forms
- Discounts
- Promotions
- Upsell emails
- Cross-sell emails
- Cart emails
- Checkout emails
- Exit intent
- Abandoned cart
- Browse abandonment
- Welcome emails
- Follow-up emails
- Price drop emails
- Back-in-stock emails
- Win-back emails
- Product recommendations
- Drip campaigns
- Subscriptions
- Product reviews
- Custom campaigns
Managing campaigns
- Editor tool
- Templates
- AI generation
- Localization
- Custom code
- Custom fonts
- Bulk editing
- Import and export
- Email domains
- Consent collection
- Email capture list
- SMS capture list
- Triggers and rules
- Automations
- Targeting
- Geolocation
- Segmentation
- Tagging
- Tracking
- Reporting
- Insights and tips
- Analytics
- A/B testing
- APIs and webhooks
Managing campaigns
Pricing
External charges may be billed by Klaviyo separately from your Shopify invoice. Learn more
Free
Free to install
Free to install. Email free forever for up to 250 contacts. SMS free for up to 150 SMS/MMS credits.
Features
- Sync Shopify data–tags, catalog, coupons
- Templates for Email/SMS
- Forms & push notifications
- Segmentation & personalization
- A/B testing
- +more
SMS
$15 / month
Up to 1250 SMS/MMS credits. Includes carrier fees. Upgrade as you grow.
Features
- Multi-channel segmentation and flows
- Smart opt-in & multi-channel list growth
- SMS AI for campaign creation
- Automated two-way conversations
- Transactional SMS
- Branded SMS links
- Multi-channel A/B testing
- Customizable multi-channel attribution
$20 / month
251-500 contacts. Upgrade as you grow.
Features
- Multi-channel segmentation and flows
- Personalized product recommendations
- Reputation repair AI for deliverability
- Email AI for campaign creation
- Send time optimization
- Predictive analytics
- Multi-channel A/B testing
- 160+ campaign templates
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (2,675)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants value this app for boosting customer engagement and sales through seamless Shopify integration. It offers robust features like segmentation, automation, and a user-friendly email editor. Merchants appreciate the powerful analytics and reporting tools for informed decision-making. The app's reliable performance and intuitive interface are praised, along with knowledgeable and responsive customer support, especially via live chat. It's recommended for optimizing lifecycle marketing and understanding customer behavior.
We use Klaviyo app for more than 5 years and it did help us recover the carts left by sending a series of abandoned cart emails. Welcome email, post-purchase follow-up email, and other customised emails, all help us bring in sales and grow steadily. Thank you so much for Klaviyo app which keeps releasing new features !!
The experience with Klaviyo has been outstanding. The app works well with Shopify and allows for the most compete view of our customer experience. We have used other ESP's and this integration is top notch!
We're really glad that you're having an excellent experience with Klaviyo, and that Klaviyo is helping you learn more about your customers. Thanks so much for the 5 stars!
Klaviyo has been one of the most critical platforms to our marketing stack. Your owned channels are the most important for your business and we could not ask for a better platfrom to integrate with Shopify and elevate the customer experience.
Thank you so much for the 5 star review! It's awesome to hear that Klaviyo is playing such an important role in providing your customers with a great experience.
Support
App support provided by Klaviyo.
Resources
Launched
September 20, 2012 · Changelog
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