AE: Order Editing & Upsell
Meets our highest standards for performance, design, and integration. Learn moreOpens in new window
- Pricing
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From $39/month. Free trial available.
- Rating
- 5.0 (219)
- Developer
- Account Editor
Featured images gallery
Edit orders, cancel order, edit address & order upsell self-serve order editing & address validation
Self-service order editor & order management app by 210+ merchants. Edit shipping address, change quantity & variants, swap or add products, apply discounts, or cancel orders from order status, thank you page, email & account page. Address validation catches errors. One-click upsells, post-purchase upsells, checkout upsells, email upsells & order page upsells boost AOV. Order cancellation with restocking fees & store credit. Reduce support tickets. Draft order editing, Shopify Flow, ShipStation.
- Edit variants, edit quantity, swap products & change variant on any order edit
- Edit billing address, change address & validate address with Google suggestions
- Edit subscription orders, edit line items, edit order discount & apply coupons
- Customer self-service from the order status page — product exchange & reorders
- Edit order notes, edit my order link, Shopify Flow & 5.0 rating from 210+ stores
Languages
English, French, Dutch, Spanish, Portuguese (Portugal), Italian, Swedish, and German
Works with
- Checkout
- Customer accounts
- Shopify Flow
- Shopify Admin
- Flow
- Customer Accounts
- ShipStation
- CartRover
- GetQuickMail
- Brightpearl
Categories
Order updates
Customization
Offers and recommendations
Pricing
0-1200 orders
$39 / month
or $374.40/year and save 20%
Features
- Access to every feature
- Unlimited order edits
- Edit shipping address
- Discount recalculation
- One Click Upsell
- Address Validations and Suggestions
- Email + Chat Support
14-day free trial
1201-5000 orders
$99 / month
or $950.40/year and save 20%
Features
- Access to every feature
- Unlimited order edits
- Edit shipping address
- Discount recalculation
- One Click Upsell
- Address Validations and Suggestions
- Support Priority (24hr response)
14-day free trial
5001-10000 orders
$179 / month
or $1,718.40/year and save 20%
Features
- Access to every feature
- Unlimited order edits
- Edit shipping address
- Discount recalculation
- One Click Upsell
- Address Validations and Suggestions
- Support Priority + Slack channel
14-day free trial
10001-20000 orders
$259 / month
or $2,390.40/year and save 23%
Features
- Access to every feature
- Unlimited order edits
- Edit shipping address
- Discount recalculation
- One Click Upsell
- Address Validations and Suggestions
- 24/7 Slack + Onboarding Support
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (219)
- 100% of ratings are 5 stars
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0% of ratings are 4 stars
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0% of ratings are 3 stars
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0% of ratings are 2 stars
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0% of ratings are 1 stars
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for streamlining post-purchase workflows, reducing support tickets, and enhancing customer satisfaction. Key features like order editing, address changes, and post-purchase upsells improve engagement and efficiency. The app's intuitive interface, seamless Shopify integration, and responsive support are highly valued. Many report a quick return on investment through increased order value and reduced support costs, making it a valuable tool for boosting sales and efficiency.
We've been using Account Editor since they were just starting out, the app has always worked well and they are continually improving the features. The address edits, order cancellations and order edit features have saved us a lot of time and are well worth the price. In the very rare instances where we've had issues with the app, the support team has been responsive and extremely helpful. Highly recommend this app, not only for the features they offer, but also because the team running the app is great.
Phenomenal app and super easy to use. It’s been really helpful using all of the automation features.
Setup was simple and everything integrates well with Shopify. Overall it’s saved our team time and improved the customer experience. Highly recommend 5/5 stars!!!!
AE has improved our operations and decreased refund-related headaches. ROI is clear—we make more and refund less. Support was incredible—fast, detailed, and genuinely helpful.
Support
App support provided by Account Editor.
Data access
This app needs access to the following data to work on your store. Learn why in the developer's privacy policy .
View personal data:
Customers, store owner
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Customers
Name, email address, phone number, physical address, geolocation, IP address, browser and operating system, browsing behavior, client ID cookie
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Store owner
Name, email address, phone number, physical address
View and edit store data:
Customers, products, orders, discounts, gift cards, store credit, store analytics, Online Store
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Edit customers
Customer data, browsing behavior
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Edit products
Inventory, product listings, products, publications of products on sales channels, collections
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Edit orders
All order history, assigned fulfillment, merchant managed fulfillment, shipping information, third-party fulfillment, draft orders, order edits
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Edit discounts
Discount codes and promotions
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Edit gift cards
Gift cards
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Edit store credit
Store credit account transactions, store credit accounts
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Edit store analytics
Web pixels
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Edit Online Store
Checkout page, theme
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View other data
Locations, Shopify Markets settings, product and variant inventory
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