17TRACK Order Tracking

Name: 17TRACK Order Tracking
Brand: 17TRACK
Rating: 4.9 (4570 reviews)

Pricing: Free plan available
Rating: 4.9 (4,570)
Developer: 17TRACK

Install

View demo store

Order tracking & automated shipping notifications for merchants to reduce WISMO and drive more sales

Automate tracking and shipping notifications to lower support costs and retain revenue. 17TRACK provides a branded, multilanguage tracking page with EDD to manage customer expectations. Boost sales through smart product recommendations and timely notifications. Protect your brand by hiding Chinese origin info in one click—a must-have for dropshipping. Use shipping analytics to optimize logistics.We’re here for you 24/7 with expert care

Branded Tracking Page & EDD: Reduce WISMO and manage delivery expectations.
Automated Email Notifications: Send shipping updates to build customer trust.
Hide All China Info: Protect your brand with a one-click dropshipping mode.
Shipping Analytics: Optimize carrier performance with data-driven insights.

Popular with stores like yours: Based in United States

Languages

English, Chinese (Simplified), French, German, Spanish, Italian, Portuguese (Portugal), Swedish, Dutch, Turkish, Finnish, Japanese, Korean, Norwegian (Bokmål), Portuguese (Brazil), Czech, Danish, Chinese (Traditional), and Russian

Works with

Checkout
Customer accounts
Shopify Flow
Shopify Admin
Judge.me
Klaviyo
Loox
Omnisend
PayPal
Trustpilot

Pricing

Choose the plan that best fits your business.

Free

Features

50 shipments per month
Access 3,300+ carriers
Branded tracking page
PayPal integration
Dropshipping mode
Custom shipment alert

Basic

$9 / month

or $86/year and save 20%

Features

200 shipments per month
Customize tracking page
Tracking number redirection
Shopify shipping status and emails
Email notifications
Basic analytics

Pro

$49 / month

or $470/year and save 20%

Features

1000 shipments per month
Seller notifications
Shipments export
Multilingual email notification
Remove 17TRACK branding
Multilingual tracking pages
Estimated Delivery Date (EDD)

Premium

$159 / month

or $1,526/year and save 20%

Features

2000 shipments per month
Customize email triggers
Transit time analysis
On-time delivery analysis
Exception orders analysis
Split order email notifications

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (4,570)

Overall rating

4.9

Counts per rating level

96% of ratings are 5 stars
4.4K
3% of ratings are 4 stars
131
0% of ratings are 3 stars
17
0% of ratings are 2 stars
6
1% of ratings are 1 stars
33

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.

Feedback submitted

Merchants find this app easy to install and integrate, even with design‑sensitive themes. They value the clean, branded tracking page and widget, accurate real‑time tracking across many global carriers, and features like dropshipping mode, hiding Chinese locations, and order‑number tracking. Automated notifications and simple order sync reduce “Where is my order?” inquiries. Support is frequently described as fast, knowledgeable, and helpful with white‑label setup and technical issues.

October 28, 2026

App was allegedly hacked and malicious code was installed onto our site. It is still unclear what exactly happened but this app was one of many to be hit recently. I will never trust it again. I have now switched over to CWILL and after setting that up, I've realized I should have switched a long time ago. This app is awful in comparison. A week ago I ran a test. I pulled up 20 random orders; 10/20 showed no results on the tracking page (these are all orders which are in transit/delivered so should pull info), and 6/20 took 15+ seconds to load results. In summary, this app didn't work literally 50% of the time (this was mostly with Fedex tracking numbers), was very slow, and recently had a major security incident.

Parc Decor

United States

12 months using the app

October 1, 2026

Essential to our operation, 17track is an exceptionally useful app that has been saving our business both time and money on a daily basis.

Les Debutantes

Hong Kong SAR

10 months using the app

September 21, 2026

Great tracking solution for our Shopify store

17TRACK has been a great addition to our Shopify store. It makes it much easier for our customers to track their orders and gives them a clear view of their shipment status throughout the delivery process.

We especially like the clean tracking page, broad carrier support, and the ability to provide a more professional post-purchase experience. The setup was straightforward, and the app has helped reduce basic “Where is my order?” inquiries from customers.

Overall, a reliable and user-friendly tracking solution that we would recommend to other Shopify merchants.

PONGBOT

Hong Kong SAR

About 5 hours using the app